Frequently Asked Questions

Adventure rides – with your experience in mind. Specially selected routes that take us to the remotest part of northern Vietnam. We ride quality motorbikes, properly maintained for comfort and safety, we have created the best motorbike adventures and experiences that Vietnam has to offer.

Yes, unless you are a national of ASEAN nations. If you are from an eligible country, the easiest way to get one is to apply for an e-tourist visa online, but make sure you visit the official site… Please check here.

For peace of mind, we recommend you do this nicely in advance to avoid any delays or issues. The visa lasts 30 days so unless you decide to extend your trip for vastly more than the length of the tour, then this should be plenty. When you arrive at Hanoi / Noi Bai International airport, there is an immigration form to fill in before you queue up to show your visa.  Visa costs, if applicable, are not included in the tour price.

You must have 6 months’ validity in your passport.

To secure your place we simply need a $US 200 refundable deposit*. The remainder needs to be paid prior to the tour start date.

  • Payment can be made by bank wire transfer.
  • Transfer through the online service such as WISE to make the deposit has some of the lowest fees.

Full payment must be made before tour departure.

  • We accept cash in USD$, AUS$, NZ$, UK£ or Euro€.Exchange rates are based on the daily USD$ exchange rate at the time of payment
  • Bank transfer to our account
  • Electronic transfer through WISE Please contact us  if you have any questions

*Deposit 100 refundable if you cancel more than four (4) weeks from the date of departure. If cancelled within four (4) weeks deposit is non-refundable

All of our Tours are all-inclusive, everything is included except alcohol and personal expenses. For example, one bottle or can of beer costs 1$.  You can either bring in other currencies to exchange when in Vietnam, or simply withdraw VND from ATMs in Hanoi or other larger towns, in the countryside, there are no ATMs. ATMs will only dispense VND and give you the published bank exchange rate in conversion from your home currency.

If you do bring cash, US dollars, Australian Dollars and Euros are exchangeable in Hanoi.

Wifi is available in most cafes or guesthouses 4G coverage is widespread, It is advisable to purchase a local SIM card from Vitel communications. they have good coverage in the countryside and the SIM card cost $5 and credits to last for your tour 10$. Electricity in Vietnam is 220v at 50hz. Most chargers can operate from 110v to 220v please check with your device for requirements. Small portable voltage converters are available in Hanoi.

We created itineraries that provide time to stop and relax, take photos and meet the locals. We start our day by getting on the bikes for departure at 8 am in the morning and arriving at the destination by 4 pm in the afternoon. Some days are a bit longer depending on the type of roads and routes we are travelling, but we have time for rest breaks and take cold drinks along the way.

We ride with two guides at all times. An English-speaking guides out front and a mechanic/sweeper in the back. this is added safety to make sure everyone keeps together on the correct route, is available to fix flat tires or make repairs to the bikes and is there in case of an emergency on the road.

We take first aid seriously and have precautions in place to deal with emergency situations. We have built a network of contacts to emergency transportation and private health clinics to handle emergency situations, and contacts at international hospitals in Hanoi to receive anyone that needs extra care. Our years of experience help in dealing with insurance claims that you might have to make and know the proper procedures to get you the documentation required for your claim.

Picnic lunches along the way so we can have a flexible schedule and can find beautiful spots to relax and have lunch, some days we stop in small towns and have a Vietnamese lunch at a local restaurant. Vietnamese food is excellent at the places we stay in. For breakfast, we have eggs and fresh bread, crêpe with honey or noodles. For Lunch, we bring imported meats and cheeses and purchase fresh bread to make picnics along the way or stop in local restaurants for a Vietnamese flavour. Dinners are with families or local restaurants. Meals consist of fresh vegetables, pork, chicken, beef, tofu, eggs, buffalo and other local specialities. We can accommodate vegetarians, vegans and non-pork eaters, please let us know of any special dietary requirements.

Bottled water and soft drinks are included on the tour. At the end of the day there will be plenty of cold beers at the homestays, hotels and resorts, The beer and wine are not included in the tour cost.

We provide proper riding gear with padded motorbike jackets and BMW Motorrad riding pants, gloves, rain gear and DOT, Snell & ECE Approved Helmets. On tour, we provide waterproof “dry bags” to carry your personal luggage. Support vehicle available on request, the additional cost is 100$ per day per group, including fuel and driver. For groups of 8 people or more, the support vehicle is free. See our packing list and more information about our tours. The mountains of Vietnam can get cold from October to April. Although not northern Europe cold, it’s good to bring a warm layer with you just in case the weather turns cold and wet. The early summers are very hot (35º+) and start to get wet in July and August.

Our tour will be followed by a support vehicle depending on group size. This means that all your luggage goes in there rather than having it bounce around on the back of your motorbike. You just need to take a tank bag or a small rucksack for your camera and any travel essentials. e provide a 40l rubber dry bag to keep your personal belonging clean and dry, you can strat this to the back rack on the bike.

We don’t cut corners on your comfort, we offer single rooms in the best hotels and guest houses available and have selected special homestays that offer an opportunity to stay and eat with families in houses on stilts. Over the years we have worked with locals to make sure our guests are comfortable. Clean hot showers, good food and plenty of cold beer at the end of each day’s riding.

As we check in the hotels at night we will collect your passports to give to the hotel staff to register with the local police. Your passport is safe and will be returned to you the next morning at checkout. * Please bring your passport and keep it in a safe place while on tour.

Our guides have years of experience travelling Vietnam and know the roads and many small tracks that take you off the beaten track. We tailor our itineraries to your riding style and road conditions and are flexible for the adventurous at heart. As we ride we look to explore and will not rush you to the guesthouse if there is riding to be done, It’s the journey, not the destination. We travel with our tour leader out front and use a man-marking system,  when the guide reaches a turn they will wait for the whole group to arrive or assign the next person in line to wait at the corner to make sure the whole group makes the correct turn, at the back of each group we have a mechanic and sweeper to keep everything moving and to be there in case there is an issue with the machines or if someone stops to take photos. the person waiting at the corner should stay there until they see the mechanic.